Roses Only website is owned and operated by Roses Only & Lush Flowers Pty Ltd (Australian Business Number: 60 065 255 692). By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended from time to time. By purchasing an item advertised on this website and/or by completing the registration process to become a member of Roses Only ("a Member"), you agree to be bound by these Terms and Conditions. Roses Only may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.

Discounts, Gift Certificates and Promotions
Please note that no discounts, gift certificates or promotional codes can be redeemed in conjunction with Valentines Day gifts. Only the 5% Member discount will apply. You must log in to the website in order to receive the 5% Member discount. Please note that if you do not log in, we are unable to refund the difference.

Refunds
The special requirements and concerns surrounding your order are unique. For that reason, we ask that you please call our Customer Service Department on 1300 767 376 to discuss any queries or concerns you may have in relation to the flowers you have sent or received. A number of resolutions may be available to you and are subject to your particular situation.
Note: All refunds for orders placed online or over the telephone are credited back the original credit card on which the order was purchased. In-store refunds are only processed through our head office and will not be issued in-store. A gift certificate to the same amount paid will be issued for all cash purchases.

Cancellations
Please be aware that once your order has been placed, there will be no changes or cancellations permitted under any circumstances. Therefore, it is important to make sure that you have double-checked ALL details on your orders including names, addresses, dates and card messages.

Timed Deliveries
Unfortunately, the demand upon our resources at this time is very high and we are unable to offer timed deliveries of any kind during the period. If there is any uncertainty as to the recipient's location or movements that day, we recommend that the flowers be sent to their residential address.

School Deliveries
We can not deliver to school addresses during Valentines Day week. We recommend that the flowers be sent to the recipients residential address to ensure delivery.

Fraud
Any party engaged in illegal activities involving the use of this website will be subject to civil and criminal sanctions and prosecution. Roses Only does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this website.  It is an illegal violation to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. All persons found to have placed a fraudulent order will be prosecuted.

GST (Goods & Services Tax)
Our products and services attract a Goods and Services Tax (GST) of 10% if delivered in Australia. All prices advertised are inclusive of all taxes applicable to the respective countries that the product is being delivered in. This is a broad based tax on consumption, which applies to the supply of most goods and services. 

Currency
All prices on rosesonly.com.au are listed in Australian dollars (AUD).

Terms used on our websites
Free* delivery
Free* delivery means within our Roses Only Delivery Network and delivery will be to MOST business addresses by 5pm and MOST residential addresses by 7pm.

Roses Only Delivery Network
Our Roses Only Delivery Network includes most suburbs in the following areas:
Melbourne, Brisbane, Perth, Sydney, Adelaide, Canberra, Newcastle, Surfers Paradise & Gold Coast, Noosa & Sunshine Coast, Toowoomba, Cairns & Port Douglas, Ballina, Lismore, Byron Bay, Geelong, Mornington Peninsula, Mt Dandenong Ranges, Ballarat, Latrobe Valley, Bacchus Marsh, Nowra & Shoalhaven, Gosford & Central Coast, Mittagong, Bowral, Southern Highlands, Katoomba & Blue Mountains, Wollongong, Hobart, Launceston, Devonport, Burnie, Bundaberg.

Links to other sites
This site provides links to other related sites. Roses Only is not responsible for the privacy practices or the content of such web sites.  Roses Only does not warrant the security of any information supplied to Roses Only through its web site. Further, Roses Only does not warrant that any information supplied cannot be accessed by third parties outside of Roses Only.

Information accessibility 
Roses Only endeavours to make information available through its web site accessible to all users. If you are having difficulty accessing or reading information, please use the Contacts page to contact Roses Only and we will attempt to arrange the information in another form for you.